Shipping policy

Shipping Policy

At Dalore Rendering Services, we are committed to delivering your orders efficiently and transparently. Please review our shipping policy below for full details on processing times, delivery, and order tracking.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, it will be dispatched from our supplier or fulfilment partner.

Please note that during peak periods (e.g. holidays, promotions), processing times may be slightly extended.

2. Shipping Timeframes

We work with trusted UK and international suppliers to ensure timely delivery.

United Kingdom

Estimated delivery time: 2–7 business days

International Shipping

Estimated delivery time: 5–12 business days

Delivery times may vary depending on your location, product availability, and courier services.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the items ordered.

We may offer:

Free UK shipping on selected products or promotional offers
Flat-rate shipping for certain regions

All applicable shipping fees will be clearly displayed before purchase.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

You can track your order directly via the courier’s website or through our tracking page.

5. Split Shipments

As we work with multiple suppliers, your order may arrive in separate packages. This allows us to deliver items faster from different fulfilment centres.

You will receive separate tracking details for each shipment where applicable.

6. Delays and Unexpected Issues

While we aim to meet all delivery estimates, delays can occasionally occur due to:

High demand periods
Courier delays
Weather or logistical disruptions

Dalore is not responsible for delays caused by external courier services, but we will always assist in tracking and resolving any issues.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at: info@dalore.co.uk

8. Lost or Missing Packages

If your order has not arrived within the estimated timeframe, please contact us. We will investigate with the courier and provide a resolution where possible.